Refund policy

At HAX ATELIER, customer satisfaction is our priority. We offer a 7-day easy return policy, allowing you to request a return within 7 days of receiving your parcel.

To be eligible for a return, the product must be unused, unworn, and in its original condition, with all tags and packaging intact. A receipt or proof of purchase may be required.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Our team will assist you with the return or exchange process.

To initiate a return, please contact us at haxatelier235@gmail.com or 03710462035. Kindly provide your order number and details of the issue.

Once your return request is approved and the product has been inspected, we will inform you about the next steps regarding your return, exchange, or refund, as applicable.

HAX ATELIER reserves the right to decline returns that do not meet the above conditions.

For any questions or assistance regarding returns, please contact us at:

HAX ATELIER Email: haxatelier235@gmail.com Contact Number: 03710462035